Frequently asked questions

We currently accept bKash and Nagad using Send Money. The exact amount to send and our number are shown at checkout.

At checkout, choose bKash or Nagad, send the exact total shown to the displayed number using Send Money, then enter the number you paid from and the transaction ID (TrxID) before placing your order.

No. Our team manually matches your transaction ID with the received payment. Your order stays on hold until the payment is confirmed.

Prices and coupons are re-checked by the store when you place the order. If anything changed, checkout will show the updated amount before your order is submitted.

Downloads become available once your payment has been verified. If you were signed in when you ordered, they appear under My account → Downloads.

No, you can check out as a guest. Creating an account keeps your orders and downloads in one place.

Yes. Use the confirmation link shown after checkout, or sign in and open My account → Orders.

Documentation is available in the Docs section and linked from each product page when a guide exists.

Products that are actively maintained show a version number and changelog on their product page. Check the product page for details.

Visit the Support page to contact us with your order number and a description of the issue.

License terms are described in our License Policy and, where applicable, on the individual product page.

Refund eligibility is described in our Refund Policy. Please read it before purchasing, and contact support if you have questions.